Frequently Asked Questions
Everything you need to know about shopping with Canada Wide Marketplace.
Where does Canada Wide Marketplace ship to?
We provide reliable shipping services across all provinces and territories in Canada, as well as select locations in the continental United States.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within Canada. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on most unused and unopened items. Simply contact our support team to initiate a return authorization and receive your shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website.
Are the products on your site authentic?
Yes, we source all products directly from authorized distributors and manufacturers to ensure that every item sold on Canada Wide Marketplace is 100% authentic.